2-1-1 is a an easy to remember phone number that is now available and links Charles County residents with the health and human services they need. 2-1-1 is accessible 24 hours a day, seven days a week, in more than 150 languages. Dialing 2-1-1 eliminates confusion for callers and helps connect them to the services they need with accurate, precise information.
Information that is available through 2-1-1 includes:
• Basic human needs: food and clothing, shelters, rent and utility assistance
• Physical and mental health: health insurance programs for adults and children, Medicaid and Medicare, maternal health,
medical information lines, crisis intervention services, support groups, counseling, drug and alcohol services
• Employment Support: job training, transportation, education programs
• Support for older Americans and people with disabilities: adult day care, congregate meals, respite care, home healthcare and transportation services
• Support for children, youth and families: childcare, after-school programs, Head Start, family resource centers,mentoring, tutoring and protective services
2-1-1 helps identify needs of gaps in service and communicates them to appropriate planners and funding sources, providing them a more accurate picture of local needs and emerging trends. 2-1-1 provides an easy way to find or give help in the community. 2-1-1 also lessens the burden on 9-1-1 and 3-1-1 call systems, saving vital resources for emergencies and focused services.
2-1-1 has rapidly become part of the American culture serving not only as an everyday “social utility” and “barometer of need,” but also as an indispensable partner in times of crises.